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Common questions

What's the difference between a session and a meeting?+
A session is part of a plan (a pack credit) — the lessons, training slots, or appointments your enrollment covers. A meeting is a standalone 1:1 slot booked from someone's availability calendar, independent of any plan.
Why do I see different words — clients, members, personnel, trainers?+
Each business chooses its own terminology. One business's "Clients" and "Personnel" are another's "Members" and "Coaches". The roles work identically: an owner runs the business, personnel deliver sessions, clients book them.
How do I contact support?+
For issues with a specific business (bookings, refunds, schedules), contact that business directly — its contact details are on its public page. For platform or technical problems, contact our support team at support@nextavailableslot.com.
Is my data private?+
Yes — see our Privacy Policy. Your bookings and payment records are visible only to you and the business you booked with. If you connect an external calendar (such as Google Calendar), NextAvailableSlot only reads the busy time blocks to prevent double-booking; the titles, descriptions, and details of your other personal meetings remain completely private.