Business Owner

The Activity Trail

Every change to plans, packs, payments, event types and your subscription is written to an append-only activity trail, with who made it, when, and the values before and after. It has its own page so it is findable months after the change that raised the question.

Step by step

  1. Open Activity from the owner dashboard.
  2. Filter by what kind of record you are chasing — payments, plans, packs, event types, and so on.
  3. Use Load older activity to page back through history.
  4. Export CSV to hand the trail to an accountant or attach it to a dispute.

Details

  • Filtering happens server-side, so a filtered view pages through your whole history rather than through whichever entries happened to be loaded.
  • A per-client version of the same panel appears on each client's page.
  • The export is capped at 5,000 rows, and says so in its own last row rather than stopping silently.
  • Before and after values go into the CSV as JSON in a single cell, since what they contain differs per kind of record.

Good to know

  • This is your operational record, not a compliance artefact — there is no retention policy and no tamper evidence.
  • Entries are never the reason an action fails. Where a change and its trail entry can be written together they are, and where they cannot, the change still goes through.